Do It Yourself (DIY) = working independently with only limited hands-off guidance.

DIY hourly rate: $10/members & $20/non-members

Do It Together = working alongside a volunteer who provides assistance as required.

DIT hourly rate: $20/members & $30/non-members

General info:

• If you do a mix of DIY & DIT, you can pay an intermediate rate.

• Rates are post-pay & charged to the nearest half hour.

• Book only one DIY/DIT appointment per day. Duplicate bookings will be cancelled, but you can stay for more than an hour if space allows.

Book this service If you want us to repair or adjust your bike for you!

We charge based on 15 and 30 minute windows. These are nominal categories, not exact time limits, and are based on how long it would typically take an experienced mechanic to complete the work.

Full Service Rates (parts extra):

15 minute service: members $14 / non-members $20
30 minute service: members $28 / non-members $40

We will do as much work as possible based on time booked. Additional work may be possible, though you will need to pay for extra time if work exceeds the reasonable limit of booked time.

Note that out focus is on essential repairs to make your bike safe and functional. Large projects and overhauls will only be undertaken if space and time allow.

Book a Parts Consultation if you need help finding the right part for your bike. They are free, but don't include any work on your bike.

Parts Consultation Guidelines:

• Many bike parts are very specific and not interchangeable. Always bring the bike or part with you whenever possible. A clear photo and the bike's make and model is helpful if you cannot bring the bike itself.

• If booking a DIY/DIT or full service repair we can help you find parts during your appointment so there's no need to book a separate Parts Consultation.

• For thorough bike assessments or involved repair advice, please book a 15 minute full service appointment.

If you are unsure what type of service you need, first check out the answers to common questions listed on our FAQ page.

If you’re still unsure, feel free to contact us. Please describe your bike issue in reasonable detail and we'll let you know what we suggest.

If you'd like us to thoroughly assess your bike please book a 15 minute full service repair.

Bike Edmonton Members receive a 30% discount on full service repairs and $10 off DIY/DIT rates.

You will need to get your coupon code by looking up your membership here, then clicking the ‘Discount code’ button when booking. Visit our membership page to check your membership status or purchase or renew a membership.

Appointments are recommended to guarantee a time for us to fix your bike or provide the space for you to do it yourself. You're always welcome to just drop in during open hours but you may need to wait or possibly come back another day when we're very busy.

Repair appointment bookings open seven days in advance. Please check back the next day if you don’t see any availability within the week.

You can cancel your appointment using the cancel or reschedule appointment buttons included in the confirmation email. Note that we will not refund appointments cancelled with with less than one hour's notice.

• One bike per appointment for full service repairs.

• Repair service prices do not include parts.

• Our priority is helping people to ride; we may refuse to service bikes intended for immediate resale.

• Note we cannot typically:

  • service hydraulic brakes

  • install tubeless tires

  • rebuild and repair suspension

  • diagnose or repair electronic e-bike components

  • offer complete overhauls or rebuilds

• List parts you expect you'll need in the booking form so we can check if we have them in advance.

• Cleaning your bike before bringing it in helps us assess it better and focus on repairs, and saves you time and money.

We are a volunteer powered community bike shop. Our shop is a learning space and our volunteers build their skills by assisting with all types of repairs.

We believe in fixing things before replacing them, within reason, and will work around your budget as much as possible to help you get riding.

We prioritize teaching and empowering people to fix their own bikes. We are glad to offer full service repairs, but we focus on specific repairs needed to keep you riding, not full overhauls or rebuilds. If you have a major repair project we suggest using DIY/DIT rather than full service repairs.